Reliance Jio Infocomm Ltd’s customer data was redacted on an independent website, magicapk.com. Jio, which crossed the 100 million mark in February, barely six months after it was launched, ended the financial year with 108.9 million subscribers as of 31 March.
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The report, published first in a late-night article on Sunday on Fonearena.com, alleged that “several sensitive details” were exposed, including customers’ first and last names, mobile numbers, email IDs, circles, SIM activation dates and even the Aadhaar numbers. The Aadhaar numbers, however, were redacted on magicapk.
“To my disbelief I found my own details in the database and also couple of my colleagues are affected too,” wrote Varun Krish, the author of the article. However, if you now click on Magicapk.com, it reads: “This Account has been suspended .” The Registrar of the site, according to the whois database, is Godaddy.com, LLC.
When contacted, a Reliance Jio spokesperson said, “We have come across the unverified and unsubstantiated claims of the website and are investigating it. Prima facie, the data appears to be unauthentic. We want to assure our subscribers that their data is safe and maintained with highest security. Data is only shared with authorities as per their requirement. We have informed law enforcement agencies about the claims of the website and will follow through to ensure strict action is taken.”
Fonearena.com, on its site, has responded with a: “We still stand by our story.”
The report assumes significance because the site exposed redacted Aadhaar card details. There are nearly 1.2 billion Aadhaar number holders in the country. Aadhaar aims to plug leakages in the delivery of state benefits, such as subsidized grains to the poor, and aid in generating a savings of about Rs70,000 crore a year for the government. But data breaches have rattled citizens, especially since India does not have a Privacy Act.
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