Call failures due to points of interconnect unacceptable: TRAI

Based on data related to Points of Interconnect (PoIs) submitted to the Telecom Regulatory Authority of India (TRAI) by telecom operators including Bharti Airtel , Vodafone India and Idea Cellular with respect to Reliance Jio, the telecom regulator’s Chairman RS Sharma said the call failure rates are unacceptable. 

 

The data was collected between September 15 and September 19 and the reason for the high call failure rate is PoI congestion and TRAI will ask telcos for an explanation on the issue. Sharma said once the explanations are examined the regulator will take a call whether or not a meeting of telcos should take place. He added that telecom operators need to comply with regulations on PoIs. While telcos have argued that Jio’s introductory offer is predatory, the TRAI Chairman said there’s no reason for the TRAI to intervene in the matter as Jio’s offer prices are under forbearance.

 

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